# Clients can switch their studio booking to the live stream

When a client who is booked in the studio tries to book or join the live
stream of the same class online, on a member site or app that offers the
switch, they're asked: "You're already booked
in-studio. Switch to online?", with **Switch to online** and **Keep my
in-studio booking**.

Before they confirm, they see exactly what the switch does:

- outside your cancellation window, nothing extra — if streaming is included in
  their pass, the class is returned;
- inside your cancellation window, their studio place counts as a late
  cancellation, exactly as if they had cancelled late themselves: whatever
  your late-cancellation rule does (the class isn't given back and/or the late
  fee is charged) applies. The studio booking is recorded as a late
  cancellation and a new streaming booking is made, which costs what
  streaming normally costs on their pass.

Your own cancellation settings decide: if clients can't cancel their own
booking (or can't cancel late), they can't switch either and are asked to
contact you. After the class has started, a client can switch only while your
late-joining setting lets viewers in.

The client gets an email confirmation of the change when your booking
confirmations are switched on and, if a late fee applies, the same
late-cancellation fee notice as a late cancel. The studio spot they free
is offered to your waitlist until the class starts.